The Lansdale Group’s Enterprise CRM Implementation practice area provides software solutions to manage and optimize every aspect of your relationship with your customers and prospects. The Lansdale Group’s methodology is proven to achieve high user adoption rates, one of the most critical success factors in a CRM project. While the Gartner Group estimates that fully one third of all CRM projects result in failure, the Lansdale Group consistently delivers systems that our customers' users view as valuable tools for getting their work done.

Our use case centric methodology is a key factor in our customers’ success. In each project we distill our customers’ requirements into specific use cases that drive integrated design, system testing, and training. Through careful interviews, rapid prototyping, frequent design reviews, and an emphasis on achieving pre-determined project objectives we are able to continuously validate and refine detailed system specifications that ‘roll-up’ to a high ROI system. Lansdale Group's Enterprise CRM service includes dedicated practice areas supporting CRM systems based on Pivotal CRM and Siebel.